Privacy Policy
Patiolandia, LLC ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or use our services.
We may collect the following types of information:
Personal Identifiers: Name, address, email address, phone number, and billing/shipping information.Order Information: Details about purchases, delivery addresses, and service requests.Payment Information: Transaction details (payment method, date, amount). We do not store full credit card numbers.Device and Usage Data: IP address, browser type, pages visited, and interaction data from our website.
Your information may be used to:
Process orders, deliver products, and fulfill service requests.Communicate updates, confirmations, and promotional messages.Improve our products, services, and website experience.Respond to customer inquiries and provide support.Comply with legal obligations.
By providing your mobile number, you consent to receive SMS messages from Patiolandia related to your orders, deliveries, and promotional content.
Opt-Out: You may cancel the SMS service at any time by texting "STOP" to our shortcode. A confirmation message will follow.Help: For assistance, reply "HELP" or contact us at [email protected] or (704) 401-9444.Carrier Liability: Mobile carriers are not responsible for delayed or undelivered messages.No Sharing: Opt-in data and SMS consent will not be shared with third parties or affiliates for marketing/promotional purposes.
We do not sell or rent your personal information to third parties for marketing purposes. However, we may share your information with:
Service Providers: Contractors and vendors assisting with operations such as delivery, installation, and customer service.Legal Authorities: When required to comply with applicable laws or legal processes.
We implement industry-standard measures to secure your personal data. While we strive to protect your information, no system is entirely foolproof, and we cannot guarantee absolute security.
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.
You have the right to:
Access, correct, or delete your personal information.Withdraw consent to receive marketing or SMS messages.File a complaint regarding data privacy practices.
For any privacy-related requests, please email [email protected].
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website with an updated effective date.
For questions or concerns regarding this Privacy Policy,
Contact: Patiolandia, LLC
1150 Ravendale Dr, Charlotte, NC 28216
Email: [email protected]
Phone: (704) 401-9444 / (888) 419-1421